Terms and Conditions

Terms and Conditions

Welcome to 23 Gardens! By accessing our website and/or purchasing our tea and related products, you agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"). These Terms apply to all users of our site. Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You acknowledge that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website without express written permission from us.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your state or province of residence, or that you are of legal age and have given us consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction. A breach of these Terms will result in immediate termination of your access to our services.

3. Modifications to Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

4. Products and Presentation

We strive to display our products as accurately as possible. However, variations can occur. The actual color, shape, and size of tea leaves may vary, and the color of aged teas can change over time. Images are for reference only, and we cannot guarantee that your device's display accurately represents the product's colors. We reserve the right to limit sales to any person, region, or jurisdiction and to discontinue any product at any time.

5. Medical Disclaimer

The information on our site is for informational purposes only and is not a substitute for professional medical advice. Consult your healthcare provider for any health-related decisions. We disclaim any liability for damages resulting from your reliance on the information provided on our site.

6. Customs and Import Fees

You are responsible for any customs fees or import duties imposed by your country. Refusal to pay these fees does not entitle you to a full refund, and we may deduct costs incurred from any potential refund.

7. Accuracy of Information

We are not responsible for any inaccuracies or omissions on our site related to product descriptions, pricing, or availability. We reserve the right to correct any errors and to update information at any time without prior notice.

8. Optional Tools

We may provide access to third-party tools "as is" and "as available" without any warranties. We are not liable for your use of these optional tools, which is at your own risk.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the content or accuracy of these sites and disclaim any liability for materials or services provided by third parties.

10. User Comments and Submissions

You agree that we may use any comments or submissions you provide without restriction or compensation. We have the right, but not the obligation, to monitor, edit, or remove content that violates these Terms. You are responsible for your comments and their accuracy.

11. Prohibited Uses

You are prohibited from using the site for any unlawful, abusive, or disruptive purposes. This includes violating any laws, infringing on intellectual property rights, or interfering with the security features of the Service.

12. Disclaimer of Warranties; Limitation of Liability

Your use of the Service is at your sole risk. The Service and all products are provided "as is" and "as available" without any warranties. We are not liable for any damages, losses, or claims arising from your use of the Service.

13. Indemnification

You agree to indemnify and hold harmless 23 Gardens from any claims arising out of your breach of these Terms.

14. Termination

We may terminate your access to our Service at any time if you violate these Terms.

15. Governing Law

These Terms of Service are governed by the laws of Hong Kong SAR.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time. Your continued use of our site constitutes acceptance of any changes.

17. Contact Information

If you have any questions about these Terms, please contact us.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms and Conditions.